Had Synvisc shot last week but not without more bullshit and drama.
All admins and support staff get compared to Meredith. It's a fact that I have these experiences with which to contrast and compare. It's also a fact that all of these experiences have lowered my tolerance for bullshit. I have no problem asking direct uncomfortable questions when you are rude or not doing your job.
Anyway, Meredith... She was support to Dr. Donaldson at Tufts NEMC and awesome at her job. A rare combination of both competent and courteous. Not exactly warm but that was okay. She always made the Doc look good, I never had to chase for anything and she didn't second guess me. She set the bar high.
The experience I've had with the support staff in current Doctor's office? Sucks. Do I get to blog the bad with the good? It's my experience, my POV but I wonder if it's appropriate. What happened last week was enough for me to ponder quitting this Doc. Maybe I'm just coming from place of pain or hyper sensitivity based on my US Healthcare System class... Maybe.
Fact: Appointment was cancelled and doctor's office failed to notify me about it.
Sigh. While situation was obviously remedied the emotional energy I wasted was too much. It shouldn't be this difficult to get good care!